Information Governance & Process Improvement
IT Strategic Alignment
Value Delivery
Risk Management
Resource Management
Performance Management
Operational Excellence using Service Management Standards & Guidelines (ITIL)
Information Governance &Process Improvement
In today's technology enabled business, organizations need proper
information governance that aligns corporate goals to the information
goals. Nbiz Infosol helps achieve this by focusing on the 5 important
domains of Governance at two important levels.
-
Providing guidelines and implementation on IT governance framework
-
Providing guidelines on alignment of Corporate governance and IS governance including
Information Security Governance
- Tactical/Operational Level
-
Providing performance measures, metrics and outcomes according
to the best practices
- Providing policies and procedures at process levels
IT Strategic Alignment
It has been the most prominent issue for many years as to whether
IT is aligned to the business goals or not. Many a time, projects
overlook the business alignment as they focus too much on the
technological fads. In such cases, the strategic alignment is
questioned and becomes the responsibility of the board to control
and monitor the strategic alignment.
Value Delivery
IT today is being questioned in the terms of Return on Investment
of IT Projects where the management becomes more concerned on
the value provided by IT towards the business. This dimension
of the IT governance will help the management ensure that IT value
is realized in providing business benefits.
Risk Management
One of the most important aspects of governance is to control
the risks of IT assets. Managing risks is one of the critical
success factors in managing IT and it turn providing business
results. The failure of this aspect would lead to a catastrophic
downfall of the business itself. IT risks management is an integral
part of Enterprise Risk Management. Again, many organizations
have islands of risk management approaches while IT has its own
RM programs. In such cases, it is recommended that organizations
adopt a standard approach and each business unit applies it to
its own entity.
Resource Management
Resource Management ensures that resources are expanded in the
right direction and towards the right goals. Having a continuous
assessment of the resources and training requirements would form
the part of the Resource Management area.
Performance Management
It is axiomatic to mention that what cannot be measured cannot
be improved. Many organizations are mature enough in defining
the financial measures, but there are many non-financial measures
which would help us determine the performance of the organization.
IT is no exception. Performance measures for IT projects, portfolios
and processes need to be defined, documented, monitored and controlled
periodically.
Operational Excellence using Service Management Standards & Guidelines (ITIL)
Operational efficiency and effectiveness in the business environment
requires a keen understanding of the complex nature and interactions
among software, hardware and personnel. Organizations can approach
the challenge through Service Management Processes that can help
define, integrate and manage as many processes with a repeatable
pattern of execution or flow as possible.
Today's complex IT systems contain more consonants and variables
than any single human mind can process and comprehend. Nbiz Infosol
uses a phased approach to create a lifecycle to automate service
management processes.
- The Lifecycle Phase: Service Strategy
- The Lifecycle Phase: Service Transition
- The Lifecycle Phase: Service Design
- The Lifecycle Phase: Service Operation
- The Lifecycle Phase: Continuous Service Improvement
Project Management
Project Management, as an independent discipline, has been gaining
increasing recognition as a critical differentiator for better
business performance. Nbiz Infosol helps organizations to execute,
govern and measure their portfolios to improve business performance.
We have customized Project Management Software Solutions and
Implementation Services to automate the Project Management Process
as per the PMI standards.
