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Customer Relationship Management

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  • Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
  • CRM systems for marketing track and measure campaigns over multiple channels, such as email, search, social media, telephone and direct mail.

Security awareness

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Security awareness is the knowledge and attitude members of an organization possess regarding the protection of the physical and especially, information assets of that organization. Many organizations require formal security awareness training for all workers when they join the organization and periodically thereafter, usually annually...... Being security aware means you understand that there is the potential for some people to deliberately or accidentally steal, damage, or misuse the data that is stored within a company's computer systems and throughout its organization.

Enterprise Content Management

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Enterprise Content Management (ECM) is a formalized means of organizing and storing an organization's documents, and other content, that relate to the organization's processes. The term encompasses strategies, methods, and tools used throughout the lifecycle of the content.... Enterprise content management, as a form of content management, combines the capture, search and networking of documents with digital archiving, document management and workflow.

Tips for Buying Fresh Fruits

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Here the tips for Fresh Fruits....
  • Purchase produce that is not bruised or damaged.
  • When selecting fresh-cut produce - such as a half a watermelon or bagged salad greens - choose items that are refrigerated or surrounded by ice.
  • Bag fresh fruits and vegetables separately from meat, poultry and seafood products.

ISO 22000:2005-Gateway to Food Safety from Farm to Fork

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The standard defines the requirements of a food safety management system covering all entire food chain from "farm to fork", including catering and packaging companies..  ISO 22000 is a safety standard that is accepted and trusted the world over. Organisations that implement the ISO 22000 standard demonstrate compliance with all relevant regulatory food safety requirements.

The main benefits of Menu-Safe;

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• Increased awareness of food safety • Increased involvement of the whole team • New confidence and empowerment • On-the-job training that matches exactly what people do • Increased communication and awareness • Improved problem solving

Courses that now matters

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There are hundred and even thousands of training programs available in the market and can be availed in different training providers.

Perishable Food

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"Perishable Food" means a food item or ingredient that is susceptible to deterioration or loss of quality due to the microbial or enzymatic actions when such foods or ingredients are subjected to temperature abuse...... • Physical hazards such as pieces of metal, wood, glass or other foreign bodies which may find their way into foods while being transported. • Chemical hazards from previous non-food cargoes, from non-food cargoes mixed in the same load; from refrigerant leaks, from residues of cleaning agents, or from the external environment. • Biological hazards from contaminat

IT Service Management

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Service Management is a set of specialized organizational capabilities for providing value to customers in the form of services. Service management is concerned with more than just delivering services. Each service, process or infrastructure component has a lifecycle, and service management considers the entire lifecycle from strategy through design and transition to operation and continual improvement........ IT service management refers to the implementation and management of quality IT services.

Food Establishment/Food Business

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Any place where food is manufactured, prepared, traded or sold directly or indirectly to the consumer. The term includes any such place regardless of whether consumption is on or off the premises........The term includes but is not limited to trading companies, manufacturing companies, hotels, restaurants, cafés, cafeterias, caterers in hospitals, private clubs, caterers or cafeterias in labour camps, public and private educational Bodies, groceries, supermarkets, meat and fish shops, bakeries, mobile vendors, temporary kitchens and snack houses in petrol stations.