Case Studies by Industry and Service | Nbiz is a solution provider in the areas of Information Security,ISO,IT,Health safety & PMP.We provide accredited training in Du

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🏭 Industry: Telecom Industries

👤 Client: A Giant Telecom Organization in Sudan

📅 Duration: 15 months

📆 Year: 2012

⚠️ Challenges:

Tons of logs being collected, but unable to analyze and make meaningful information or report out of it.
Technical experts need to be trained on the tool and analysis and how to configure and fine-tune it.
Performance degradation and needed to improve the log analysis capacity.
Different logs from different systems were not unified and lying in their own silos had no fall back or disaster recovery plan for the log system

💡 Solution:

Implemented splunk tool and implemented the systems and processes around it.
Train the technical and the other team members to use the tool and fine-tune and enhanced the performance.
Fine-tuning and meaningful reports out of the punk punk
Consolidated reports and unified log system disaster recovery and fall back plan was implemented

📈 Results:

The organisation was able to consolidate the events, organize them and made meaning reports instead of scattered logs and confused information.
The organisation was able to perform better in terms of security posture as the logs were unified and were able to link and map different information and made a single point of truth
The team was able to gain more knowledge and got the grip of the tool

💬 Testimonial:

"I am very happy and satisfied about the service and it helped us to consolidate the logs."- General Manager

CaseStudies-By Industries-Nbiz