MCDST-Microsoft Certified Desktop Support Techinician

Our Rating for the course : 4.7 Stars Based on 24 users

Introductions

The Microsoft Certified Desktop Support Technician (MCDST) certification will get you started in your IT career by ensuring you have the skills to successfully troubleshoot desktop environments running on the Microsoft Windows operating system. The desktop support technician role helps end-users be more productive with Microsoft Windows and Microsoft Office. For individuals who are ready to begin a successful career path and take advantage of job market opportunities, the MCDST certification puts them on the right track to get a job that meets increasing support services demand. The MCDST also counts as the elective for the MCSA.

Nbiz Infosol provides this course in UAE specifically in Abu Dhabi, Dubai, Ajman, RAK, Al Ain, Umm Al Quwain and other areas

Course Objectives

After taking the course the participant will be able to :

Configure and troubleshoot Office applications
Troubleshoot Network Protocols and Services
Configure and Troubleshoot the Desktop and User Environments
Configure and Troubleshoot Hardware Devices and Drivers
Manage and Troubleshooting Access to Resources
Resolve Issues Related to Usability
Resolve Issues Related to Application Customization

Duration & Learning Level

Learning Level: Intermediate

Duration: 3day(s)

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Name of Course	Scheduled Dates	Venue	Registration Link
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Doha, Qatar	Register Now »»
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Riyadh, Saudi Arabia	Register Now »»
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Muscat, Oman	Register Now »»
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Jeddah, Suadi Arabia	Register Now »»
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Beirut, Lebanon	Register Now »»
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Cairo, Egypt	Register Now »»
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Kuwait City, Kuwait	Register Now »»
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Tehran, Iran	Register Now »»
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Abu Dhabi, UAE	Register Now »»
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Chennai, India	Register Now »»
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Dubai, UAE	Register Now »»
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Manama, Bahrain	Register Now »»
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Chennai, India	Register Now »»
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Abu Dhabi, UAE	Register Now »»
MCDST-Microsoft Certified Desktop Support Techinician	To be determined	Cairo, Egypt	Register Now »»

Nbiz delivers this course in Abu Dhabi, Dubai, RAK, Ajman, Sharjah, Kuwait, Oman, Saudi, Bahrain , egypt and other places in the UAE and in the Middle East

Windows Installation and Configuration settings
Troubleshooting network protocols and services
Configuring and Troubleshooting Hardware Devices and Drivers
Configuring and Troubleshooting Connectivity for
Configuring Application Security
Configuring and troubleshooting office applications

MCDST-Microsoft Certified Desktop Support Techinician

Day 1

Identifying and resolving desktop application issues
Resolving software installation
Installation permissions
Local administratior requirements
License restrictions
Software Failures escalations

Day 2

Troubleshooting logons issues
Troubleshooting network connectivity issues
Troubleshooting Domain Names Issues

Day 3

Identifying and troubleshooting performance issues
Identifying and troubleshooting software and hardware failure issues

Day 4

Troubleshoting wired and wireless connectivity failures
Troubleshoot Remote Desktop problems
Resolving security issues
software updates

Day 5

Bring it all together
Practice session
Exam

To earn the MCDST certification, you must pass both of the following exams, in any order:

Exam 70 - 271 : Supporting Users and Troubleshooting a Windows XP Operating System
Exam 70 - 272 : Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System

1. How do I enroll/register for the training course?

To enroll or register to any training course, you can use the registration page from training page or fill the request a call back form from each course pages. The following page will provide you a list of course and training that we are providing based on the category and from each course item you can see the course details.
URL: http://www.nbizinfosol.com/training.aspx
Another method is to fill a Request a call back form provided in each Training/Course pages.

2. What will I get along with this training?

We are providing course materials during training and completion certificate after succesful training.

3. Do I need to fill up a registration form?

Yes. you can fill the registration form avaialble in the website or you can directly call us to enroll the course.Our executives will guide you to do further steps.

4. Does the course fees include the examination fee as well?

Based upon the course you are enrolling, we will charge the exam fee . We will give you the details of course fee and exam fee anytime to clear it.

5. Do you provide any course completion certificate?

Yes. We are providing the Course completion certificate for all courses we are providing.

6. Do you provide assistance for the exam appliation process?

Yes. We will provide assistance and support to apply for any exam.

7. What is the mode of payment?

Two types of payment available:

1. Visit our office and pay direct,You are always welcome to Nbizinfosol.
2. We are providing online payment via paypal payment gateway.Based upon your request we will provide the link to access the payment page.