ISO 20000:2018 ITSMS (information technology service management system) Awareness Training
Our Ration for the course : 4.7 Start Based on 56 users
24/7 Course materials provided
Effective methodologies used to facilitate learning
Highly competent trainers
Continuous assessment of participants
Certificate of Attendance provided
Accredited certificate provided after successfully passing the written examination and continuous assessment
Tutor-guided completion of workshops and exercises
Mock examination given to prepare for Final examination
| Name of Course | Scheduled Dates | Vanue | Registration Link |
|---|---|---|---|
| ISO 20000 ITSM Awareness Training | To be determined | Abu Dhabi-UAE | Registration Now |
This awareness training of ITSM focus on the basic knowledge of IT service. ITSM specifies the requirements of the service provider to plan, establish, implement and monitor the service management system. From this training delegates get the knowledge and awareness of quality management system requirements based on ISO 20000:2018
Day -1
- Introduction to ISO 20000:2018
- Requirements of ISO 20000
- Principles of ITSMS (information technology service management system)
- Support of the SMS
- Performance evaluation
Delegates successfully completing the course, including examination and continuous assessment will be awarded an IRCA or Global Exemplar registered certificates
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Service management practitioners
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SMS Implementation team
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ISO Consultants
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Project managers
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IT Professionals
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Managing system auditors
To enroll or register to any training course, you can use the registration page from training page or fill the request a call back form from each course pages.
The following page will provide you a list of course and training that we are providing based on the category and from each course item you can see the course details.
URL: https://nbizinfosol.twtests.co.in/training.aspx
Another method is to fill a Request a call back form provided in each Training/Course pages.
We are providing course materials during training and completion certificate after succesful training.
Yes. you can fill the registration form avaialble in the website or you can directly call us to enroll the course.Our executives will guide you to do further steps.
Based upon the course you are enrolling, we will charge the exam fee . We will give you the details of course fee and exam fee anytime to clear it.
Yes. We are providing the Course completion certificate for all courses we are providing.
Yes. We will provide assistance and support to apply for any exam.
Two types of payment available:
1. Visit our office and pay direct,You are always welcome to Nbizinfosol.
2. We are providing online payment via paypal payment gateway.Based upon your request we will provide the link to access the payment page.
Phase 1: Conceptualization & Design
- 🎯 Identify core training needs based on market gaps and learner profiles.
- 📄 Map accreditation and compliance requirements early.
- 🧩 Assess delivery feasibility across formats.
Phase 2: Content Development & Validation
- ✍️ Create structured modules with clear outcomes.
- 🔍 Validate content with SMEs.
- ✅ Refine materials for certification readiness.
Phase 3: Insight & Alignment
- 🧠 Profile learner expectations and backgrounds.
- 📍 Use benchmarks to align goals.
- 📊 Adjust delivery based on feedback and data.
Phase 4: Immersive Delivery
- 🎥 Use simulations and multimedia tools.
- 💻 Adapt in real-time to feedback.
- 👥 Foster peer learning and collaboration.
Phase 5: Validation & Feedback Loop
- 📈 Assess retention and application.
- 💬 Collect structured feedback.
- 🔄 Analyze metrics to restart lifecycle.
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