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Submitted by nbiz-bde on 30 January 2026

Client Profile

Challenges faced by the Client

Challenges faced by the Client
  • The client’s ISO 27001 documentation had not been maintained for years. Existing records were incomplete, outdated, and not aligned with certification requirements.
  • No guidance or structured approach had been provided to staff for implementing ISO 27001 controls. This led to inconsistent practices across the organization. 
  • Gaps in processes, policies, and monitoring created a high risk of non-compliance during external audits.
  • The client required a fast, reliable solution to achieve certification while improving information security governance.

Solution Provided by Nbiz

Solution Provided by Nbiz
  • Conducted a comprehensive gap analysis to identify missing or non-compliant policies, procedures, and controls.
  • Prepared a detailed gap report highlighting areas requiring improvement, with actionable recommendations for implementation.
  • Developed and updated all ISO 27001 documentation, including policies, procedures, and records, aligned with standard requirements.
  • Provided implementation guidance and training to staff, ensuring clear understanding of roles and responsibilities for information security.
  • Conducted internal audits to verify readiness, identify residual gaps, and improve compliance practices.
  • Supported the organization through the external certification audit, resulting in successful ISO 27001 certification. 

Length of the service-In Months

Length of the service
3

Service Delivery Period-Year

Service Delivery Period-YEAR
2025

Client Testimonial

Client Testimonial

“The team helped us understand exactly what was missing and guided us step by step. With their support, we updated our documentation, conducted audits, and achieved ISO 27001 certification smoothly. Their expertise made a complex process much easier for our company.” — Owner/Manager, IT Company, Saudi Arabia