Client Profile
Client Profile
Challenges faced by the Client
Challenges faced by the Client
- Fragmented Asset Tracking: The Company managed thousands of assets across various facilities using isolated systems, leading to inefficiencies in maintenance scheduling, downtime tracking, and asset visibility.
- Limited Cyber security Awareness: Employees and contractors lacked awareness of current cybersecurity risks, phishing threats, and data handling protocols.
- Manual Workflows: Many maintenance and inspection processes were still paper-based, making data retrieval slow and prone to errors.
- Skill Gaps in IT and Security: The internal audit and IT governance teams required deeper technical expertise in information systems auditing and compliance.
- Resource Allocation Constraints: Managing large-scale IT operations required additional specialized manpower for system support and user training.
Solution Provided by Nbiz
Solution Provided by Nbiz
- IBM Maximo Integration: Implemented a customized IBM Maximo Asset Management Solution integrated with the organization’s existing ERP systems. This included asset mapping, preventive maintenance scheduling, work-order automation, and analytics dashboards for decision-making.
- Security Awareness Program: Designed and conducted an interactive cybersecurity awareness campaign across all departments. The program featured real-world simulations, phishing tests, and workshops to enhance user vigilance and compliance with IT security policies.
- Resource Outsourcing: Deployed skilled IT professionals on-site to support Maximo operations, user training, and helpdesk functions, ensuring smooth adoption and system stability.
- CISA Training and Capacity Building: Provided intensive CISA (Certified Information Systems Auditor) training for internal audit and IT personnel to strengthen risk management, governance, and audit proficiency.
- Performance and Compliance Framework: Developed key performance indicators (KPIs) to monitor asset reliability, cybersecurity incident reduction, and employee training effectiveness.
Length of the service-In Months
Length of the service
11
Service Delivery Period-Year
Service Delivery Period-YEAR
2014
Client Testimonial
Client Testimonial
“The collaboration for IBM Maximo implementation and IT capacity building has elevated our operational and cybersecurity standards. The structured approach to asset management and awareness training not only modernized our processes but also empowered our teams with technical expertise. Today, we operate with greater efficiency, security, and confidence across our assets and systems.”— IT & Digital Transformation Manager
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