Case Study - TitleTelecom Case Study- Logs Consolidation and Security Revamp
Industry
Challenges of the Client
- Tons of logs being collected, but unable to analyze and make meaningful information or report out of it.
- Technical experts need to be trained on the tool and analysis and how to configure and fine-tune it.
- Performance degradation and needed to improve the log analysis capacity.
- Different logs from different systems were not unified and lying in their own silos had no fall back or disaster recovery plan for the log system
Client Profile:
A Giant Telecom Organization in Sudan
"I am very happy and satisfied about the service and it helped us to consolidate the logs."- General Manager
Length of Service (Months):
15
- The organisation was able to consolidate the events, organize them and made meaning reports instead of scattered logs and confused information.
- The organisation was able to perform better in terms of security posture as the logs were unified and were able to link and map different information and made a single point of truth
- The team was able to gain more knowledge and got the grip of the tool
2012
Solution
- Implemented splunk tool and implemented the systems and processes around it.
- Train the technical and the other team members to use the tool and fine-tune and enhanced the performance.
- Fine-tuning and meaningful reports out of the punk punk
- Consolidated reports and unified log system disaster recovery and fall back plan was implemented


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